Warranty

Your Dickson vanity isn’t just a purchase, it’s an investment. We believe in quality craftsmanship. We also believe that quality craftsmanship should last your lifetime, not just a set number of years. Simply put, your investment is protected for as long as you own them.

How do you make a warranty claim?

Please contact the retailer from whom you purchased the product. If the retailer is not available, please write to:

Dickson Industries, LLC.
Warranty Department
4805 8th Avenue
Brooklyn, NY 11220
USA

Or call 718.854.8484 and our expert Customer Service team member (between the hours of 10AM and 5pm EST) will gladly assist you.

Or email us.

What does the warranty cover?

  • Wood parts to be free from defects and workmanship for five (5) years subject to terms in the wood vanity warranty.
  • Moving components to be free from defects subject to terms in the limited lifetime moving parts warranty.

What is not covered?

  • The natural aging or darkening of wood color, the inherent growth characteristics of, or variation in wood.
  • Wear and tear, damage or defects caused by misuse, abuse, negligence, alteration, non-residential use, or improper installation, storage, or handling.

Special Weather/Humidity Considerations:

The purchaser agrees to let doors that have shrunk/warped 1/4” or less to hang for one season (90 days after installation) before replacement is requested. Typically a door will return to its normal flat position once it is acclimated to temperature and humidity conditions. Prior to requesting a replacement for a warped door, please be sure the door has been installed properly.

To the maximum extent permitted by applicable law: This warranty does not cover indirect, special, incidental, or consequential damages, loss of use, or labor expenses in uninstalling or installing any material or parts, whether arising out of breach of warranty, breach of contract, negligence, tort, or any other legal theory, even if Dickson Industries, LLC has been advised of the possibility thereof. Dickson Industries, LLC disclaims responsibility for damages in excess of your purchase price.

This warranty excludes all industrial, commercial and business usage, whose purchasers are hereby extended a one year limited moving parts warranty from the date of purchase, with all other terms of this warranty applying except the duration of the warranty. Some provinces and some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.

This warranty gives you specific legal rights, and you may also have other rights which vary from state to state and province to province. This warranty is not transferable.


Dickson Industries, LLC. Wood Vanity Warranty

Dickson Industries, LLC. warrants its products to be free from defects in material or workmanship for five (5) years for the original purchaser. Moving components such as door hinges and opening devices such as drawer glides extend beyond one year for the original owner. If defects in material or workmanship is found, Dickson will attempt to replace the entire vanity with a new one of the same collection and size. We are always innovating and actively seeking out ways to improve our product offering and to make your life easier. As such, some replacement parts are subject to availability, and may differ from those originally supplied.

Dickson Industries, LLC. reserves the right to inspect claimed defective products. No returns, exchanges, or replacements may be made without prior written consent. Some replacement parts may vary from those originally supplied and are subject to availability.

This warranty does not apply where items have been improperly stored or improperly installed. This warranty does not cover the following: costs of removing warranted material or the installation of replacement material, natural variations and aging inherent in wood, normal wear and tear or damage/defects caused by mis-use, abuse, negligence or modification in any way.

This warranty is the sole warranty of Dickson Industries, LLC. and in lieu of all other warranties, express or implied, including any implied warranty of merchantability and fitness for a particular use. Labor charges for removal of or installation of warranted material as well as incidental or consequential damages are excluded– and the sole responsibility of the owner. We do not assume for us any other liability in connection with the sale of our product.

This warranty shall not apply to damage from the following: Improper installation or fabrication, physical or chemical abuse, exposure to excessive heat or improper maintenance including improper adhesive, caulk or grout.

After the first year, Dickson Industries, LLC. Limited Lifetime Moving Parts Warranty applies.


Dickson Industries, LLC. Limited Lifetime Moving Parts Warranty

Dickson Industries, LLC. warrants its products and parts to be free from defects in material or workmanship for as long as they are owned by the original purchaser. This includes moving components such as door hinges and opening devices such as drawer glides. Dickson Industries, LLC., at their choice, may elect to repair or replace any Dickson product parts covered by this warranty.

This warranty does not apply where items have been improperly stored or improperly installed. This warranty does not cover the following: costs of removing warranted material or the installation of replacement material, natural variations and aging inherent in wood, normal wear and tear or damage/defects caused by mis-use, abuse, negligence or modification in any way.

Dickson Industries, LLC. reserves the right to inspect claimed defective products. No replacements or repairs may be made without prior written consent. Some replacement parts may vary from those originally supplied and are subject to availability.

This warranty is the sole warranty of Dickson Industries, LLC. and in lieu of all other warranties, express implied, including any implied warranty of merchantability and fitness for a particular use. Labor charges for removal of or installation of warranted material as well as incidental or consequential damages are excluded. We do not assume for us any other liability in connection with the sale of our product.

This warranty shall not apply to damage from the following: Improper installation or fabrication, physical or chemical abuse, exposure to excessive heat or improper maintenance including improper adhesive, caulk or grout.